Question 1

What IT services does 247techify offer?

Accepted Answer

247techify offers a comprehensive range of IT managed services including remote and on-site tech support, virus and malware removal, network setup and WiFi optimization, cybersecurity assessments, managed service provider (MSP) plans for businesses, device management, Microsoft 365 and cloud services, email configuration, and 24/7 help desk support for both individuals and businesses across Ontario.

Question 2

How quickly does 247techify respond to support requests?

Accepted Answer

For urgent issues, our average response time is under 30 minutes. For standard support tickets, we typically respond within 2-4 hours. Our 24/7 emergency line ensures you can always reach us — we've resolved over 10,000 tickets with a 98% satisfaction rate.

Question 3

Do you offer on-site IT support in Ontario?

Accepted Answer

Yes. We provide on-site IT support throughout the Greater Toronto Area and across Ontario at $149/hour. We cover Toronto, North York, Mississauga, Brampton, Markham, Richmond Hill, Vaughan, Oakville, Burlington, Hamilton, Kitchener, Waterloo, Cambridge, Brantford, and surrounding communities.

Question 4

What cybersecurity services do you provide?

Accepted Answer

Our cybersecurity subsidiary CybrXPRT provides free security assessments, threat detection and response, vulnerability scanning, endpoint protection, firewall setup, ransomware protection, dark web monitoring, and PIPEDA compliance consulting.

Question 5

How much does IT managed support cost?

Accepted Answer

We offer flexible plans: Pay-Per-Ticket at $79; Individual plan at $59/month; Family plan at $129/month; Business Startup at $1,099/month; Business plan at $2,499/month. On-site support is $149/hour. Contact us for a custom business quote.

Question 6

What areas in Ontario do you serve?

Accepted Answer

247techify serves 25+ Ontario cities with remote support available province-wide. On-site coverage includes the GTA (Toronto, Mississauga, Brampton, Markham, Vaughan), Halton (Oakville, Burlington, Milton), Waterloo Region (Kitchener, Waterloo, Cambridge), Hamilton, Brantford, Guelph, Barrie, London, and more.

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