Managed Security Services Provider (MSSP) for Canadian Businesses
24/7 managed cybersecurity for Canadian organizations — detection, response, and compliance-ready controls delivered by a dedicated security team, with threat-response SLAs in writing.
Cyber risk is no longer an IT problem — it's a board-level business risk. Ransomware, business-email compromise, and supply-chain attacks now target Canadian organizations of every size, and a single incident can mean regulatory penalties, lost client trust, and days of downtime. Most in-house teams simply aren't staffed to watch, detect, and respond around the clock.
247Techify delivers managed security services Canadian businesses can build a defensible security posture on. Through our cybersecurity division, CybrXPRT, we provide continuous 24/7 monitoring, Managed Detection and Response (MDR), vulnerability management, and incident response — with controls mapped to the compliance frameworks that govern regulated Canadian industries: PIPEDA, PHIPA, OSFI Guideline B-10, PCI-DSS, and more.
As your managed security services provider (MSSP), we become the security operations capability most organizations can't justify building in-house — a dedicated team, enterprise tooling, and documented threat-response SLAs, delivered remotely to businesses across Canada.
A Complete Managed Security Program
- 24/7 Security Monitoring (SOC). Round-the-clock monitoring of your endpoints, network, cloud, and identity systems by a security operations team. Suspicious activity is triaged and escalated day or night — attackers don't keep business hours, and neither do we.
- Managed Detection & Response (MDR). We don't just alert — we respond. MDR combines threat detection with hands-on containment: isolating compromised endpoints, killing malicious processes, and stopping an incident before it spreads across your environment.
- Endpoint Detection & Response (EDR). Next-generation endpoint protection that goes beyond signature antivirus — behavioural detection, rollback, and forensic visibility on every laptop, desktop, and server you run.
- SIEM & Log Management. Centralized collection and correlation of security logs across your systems, giving analysts the full picture needed to detect multi-stage attacks and produce the audit trail regulators expect.
- Vulnerability Management. Continuous scanning and prioritized remediation of the weaknesses attackers exploit — unpatched software, misconfigurations, and exposed services — before they become an incident.
- Penetration Testing. Scheduled, credentialed testing that safely simulates real attacks against your environment, with a prioritized findings report and remediation guidance your team can act on.
- Email Security & Phishing Defence. Advanced anti-phishing, anti-spam, and impersonation protection, plus security-awareness training and simulated phishing to harden your single biggest attack surface: your people.
- Incident Response & Recovery. A documented incident-response plan, 24/7 on-call escalation, and hands-on recovery. When a serious event hits, you have a team that has rehearsed exactly what happens in the first 15 minutes.
Threat-Response SLAs
- Critical incidents. Active compromise, ransomware detonation, or confirmed data exfiltration triggers immediate escalation and containment — a security responder engages within a defined window, 24/7, and works the incident until it's contained.
- High-severity alerts. Confirmed malware, suspicious privileged-account activity, or exploitation attempts are triaged and actioned on an accelerated SLA, with containment steps taken before the threat can move laterally.
- Standard alerts & requests. Lower-severity events and security service requests are handled on a documented SLA with full ticket tracking, so nothing is lost and everything is auditable.
- Written, not implied. Every response commitment lives in your service agreement — severity definitions, escalation paths, and response windows. You're never guessing what happens when the alarm goes off.
Security Mapped to Canadian Regulation
- PIPEDA. The federal Personal Information Protection and Electronic Documents Act governs how most Canadian organizations handle personal information, including breach reporting to the Privacy Commissioner. We build PIPEDA-aligned safeguards, logging, and breach-response procedures into your security program.
- PHIPA & provincial health law. Ontario's PHIPA — and its provincial equivalents (PHIA, HIPA, PHIPAA) elsewhere in Canada — governs custodians of personal health information. We implement the encryption, access controls, and audit logging these statutes demand for clinics, health-tech, and their vendors.
- OSFI Guideline B-10 & B-13. Federally regulated financial institutions must manage third-party and technology/cyber risk under OSFI guidance. We provide the security controls, incident-notification timelines, and documented evidence your compliance and audit teams need.
- PCI-DSS. Organizations that store, process, or transmit cardholder data must meet PCI-DSS. We help scope your environment, implement the required controls, and maintain the monitoring and testing PCI expects.
Managed Security for Regulated Industries
- Healthcare & Health-Tech. PHIPA-aligned security for clinics, digital-health vendors, and EMR-connected practices — protecting the most sensitive data class there is.
- Financial & Fintech. OSFI- and PIPEDA-aligned controls, threat monitoring, and audit-ready evidence for advisors, lenders, insurers, and fintech firms.
- Legal & Professional Services. Confidential-data protection, email security, and incident readiness for firms whose entire value rests on client trust.
- Manufacturing & Critical Operations. OT/IT security monitoring and ransomware defence for operations where an outage stops production, not just email.
- SaaS & Technology. Cloud and identity security, vulnerability management, and SOC 2-supporting controls for software companies handling customer data.
- Public Sector & Non-Profit. Cost-effective, framework-aligned security for organizations that hold citizen and donor data under tight budgets.
Why Choose Us as Your MSSP
- A dedicated security team, on tap. You get a security operations capability — analysts, tooling, and process — without hiring, training, and retaining a 24/7 team of your own. That's the core economic case for an MSSP.
- Threat-response SLAs in writing. Severity definitions, escalation paths, and response windows are in your agreement. Security is only as good as what happens when something fires — and ours is contractual.
- Compliance built into the program. We don't bolt compliance on afterwards. Controls, logging, and evidence are mapped to your regulatory frameworks from day one, so audits become routine, not fire drills.
- Backed by CybrXPRT. Our security division, CybrXPRT, delivers the deep technical work — MDR, red teaming, pen testing, and threat intelligence — as an integrated part of your managed security program, not a hand-off to a stranger.
- Business-first, jargon-free. We translate risk into decisions a business owner can actually make — what to fix first, what it costs, and what it protects — instead of drowning you in alerts.
How It Works
- Step 1 — Security assessment. We assess your current posture — endpoints, cloud, identity, and exposure — and deliver a prioritized risk report mapped to your compliance obligations. No obligation to continue.
- Step 2 — Deploy & harden. We deploy EDR, monitoring, and email security, close the highest-risk gaps, and stand up logging and incident-response runbooks tailored to your environment.
- Step 3 — Monitor & respond. 24/7 detection and response runs continuously while we manage vulnerabilities and tune defences. You get regular reporting and a named security contact.
- Step 4 — Review & improve. Quarterly reviews cover incidents, posture trends, testing results, and the roadmap — turning security from a reactive scramble into a measurable program.
Frequently Asked Questions — Managed Security Services
What is a managed security services provider (MSSP)?
An MSSP is a company that delivers cybersecurity as an outsourced, ongoing service — typically 24/7 monitoring, threat detection and response, vulnerability management, and incident response — using a dedicated security team and enterprise tooling. It lets an organization get a mature security operations capability without building and staffing one in-house. 247Techify delivers MSSP services to Canadian businesses through its CybrXPRT security division.
How is this different from your cybersecurity services page?
Our managed security services (MSSP) offering is the ongoing, compliance-first security operations program — 24/7 monitoring, MDR, vulnerability management, and incident response under written SLAs. Our CybrXPRT cybersecurity page covers the deeper technical and AI-native capabilities that power it, including red teaming and advanced threat intelligence. Most clients engage the managed program and draw on CybrXPRT's specialist work within it.
Which compliance frameworks do you support?
We align security controls to the frameworks that govern regulated Canadian industries: PIPEDA (federal privacy), PHIPA and its provincial health-privacy equivalents, OSFI Guideline B-10/B-13 for financial institutions, and PCI-DSS for organizations handling cardholder data. We build the logging, access controls, and documented evidence these frameworks require into your security program from day one.
Do you offer threat-response SLAs?
Yes. Response commitments are documented in your service agreement, with defined severity levels, escalation paths, and response windows. Critical incidents — active compromise, ransomware, confirmed data exfiltration — trigger immediate 24/7 escalation and containment. Security is only as good as what happens when an alert fires, so ours is contractual, not implied.
Can you work alongside our existing IT team?
Absolutely. We frequently operate as the security layer over an existing internal IT team or MSP — providing the 24/7 monitoring, specialist tooling, and incident-response capability most in-house teams don't have, without replacing anyone. This co-managed model is common among organizations that have IT covered but need dedicated security.
Is managed security available across Canada?
Yes. Our managed security services are delivered remotely to businesses across Canada — from British Columbia to Atlantic Canada — with on-site support available across Canada and the United States when an incident genuinely requires hands on hardware. Monitoring, detection, response, and compliance work are all delivered remotely, 24/7.
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