IT Support Built for Construction — Office, Site, and Field

Construction companies run two completely different IT environments simultaneously — the head office and the jobsite — and most IT providers are only equipped to handle one of them. 247Techify delivers managed IT support built specifically for construction companies operating across Ontario: 24/7 helpdesk, jobsite connectivity (including where there's no fibre), on-site dispatch, and native support for Procore, Autodesk Construction Cloud, Bluebeam Revu, Sage 300 CRE, Jonas, and Microsoft 365. Flat-rate pricing from $1,099/month. 30-minute response SLA.

A downed estimating workstation delays a bid. A site trailer with no connectivity loses coordination with the project team. A failed client security questionnaire removes you from tender consideration entirely. And a ransomware attack on a general contractor's file server can expose subcontractor data, delay draws, and trigger compliance issues mid-project.

Construction is one of the most targeted industries for cyberattacks precisely because firms often run lean IT with no dedicated support — and because general contractors hold design documents, schedules, and site access credentials for buildings they don't own, making them a favoured route into larger targets. According to Corvus Insurance's Q3 2024 Cyber Threat Report, construction was the most frequently targeted industry for ransomware in Q2 and Q3 2024, with 83 victims recorded in Q3 alone — a 7.8% quarter-over-quarter increase. Cyberint reported a 50% increase in construction ransomware incidents in 2024 compared to 2023.

247Techify delivers IT support for construction companies operating across Ontario — from downtown Toronto high-rises to Brampton industrial builds to remote civil infrastructure projects with no fibre within 20 kilometres. We handle both environments, and the awkward joins between them. Head office gets standard managed IT: estimating workstations, Sage 300 CRE or Jonas, Microsoft 365, helpdesk, monitoring, patching, backups. Jobsites get connectivity built from scratch — bonded LTE, fixed wireless, satellite fallback — plus device tracking, drawing sync, and structured demobilisation so equipment and access don't leak at closeout.

247Techify provides IT support for general contractors Ontario-wide, with on-site dispatch across the GTA and surrounding regions. We support active projects in Toronto (ICI, commercial, residential high-rise, institutional), Brampton and Mississauga (industrial, logistics, commercial development), Vaughan and Richmond Hill (residential development, commercial), Hamilton and Oakville (industrial, infrastructure, commercial), Markham and Scarborough (commercial, institutional), and remote and rural Ontario (civil infrastructure, resource sector, where satellite is the only option). IT support construction Toronto and the GTA is our core market. But construction doesn't stop at the 905 boundary, and neither do we.

The IT Problems That Actually Cost Construction Companies Money

Crews working from stale drawings. When site connectivity is unreliable, field crews can't pull current drawing revisions from Procore or Autodesk Construction Cloud. Someone downloads a PDF on Tuesday and builds from it on Friday. The revision issued Wednesday — the one with the structural change — never made it to the site tablet. Rework from a superseded drawing is expensive. 247Techify ensures field crews always have current documents by deploying reliable site connectivity before the first crew arrives, configuring Procore and Autodesk Construction Cloud mobile access on-site, and monitoring sync status throughout the project.
Site connectivity treated as an afterthought. Trailers arrive before anyone has ordered a circuit. The project runs on a project manager's phone hotspot for three weeks. Daily reports are late. Subcontractor invoicing stalls because nobody can access the document system from site. Field IT support for construction means planning connectivity as a mobilisation task, not an emergency someone raises in week three. We assess fibre availability, LTE signal strength from the major carriers, fixed wireless line-of-sight, and satellite fallback for remote or rural sites before the trailer lands.
Nobody owns subcontractor access. General contractors give subcontractors access to Procore, shared drives, and email distribution lists — and nobody revokes it when the sub's scope ends. This is subcontractor access creep, and it's both a security risk and a PIPEDA compliance issue. Client security questionnaires increasingly ask whether subcontractor access is time-limited and documented. 247Techify implements time-limited subcontractor access with defined expiry dates set at provisioning. Every access grant is documented. Offboarding is structured, not ad hoc.
Equipment that never comes back. Laptops, tablets, and mobile hotspots deployed to sites disappear at project closeout. Untracked hardware costs money three ways: replacement cost, data exposure risk from devices that were never wiped, and licence waste on devices that are gone but still provisioned. For a firm running four to eight active sites, this adds up to tens of thousands of dollars per year in preventable losses. Every device is logged at deployment and recovered at demobilisation. Lost or stolen devices are remotely wiped. Licences are scaled back down at project closeout.
Estimating slows at bid deadline. Takeoff workstations running Bluebeam Revu, PlanSwift, or On-Screen Takeoff slow down at exactly the wrong moment. The cause is almost always a workstation specced for a smaller project than the firm now bids on, or a file server that's fine for documents and wrong for large PDF sets. We spec takeoff workstations correctly for the drawing volumes the firm actually handles, and we catch performance degradation before it becomes a bid-day crisis.
Your clients now audit your IT before they award work. Owners and general contractors increasingly require subcontractors and trade partners to pass a security questionnaire before being awarded work. Failing it doesn't cost you a point on price — it removes you from consideration entirely. These questionnaires ask about MFA, device encryption, incident response, tested offsite backups, time-limited subcontractor access, and DMARC, DKIM, and SPF. 247Techify prepares construction firms to pass these questionnaires with documentation, policy templates, and the technical controls in place before the tender lands.

Getting a Site Online — From Mobilisation to Demobilisation

Phase 1 — Plan: before mobilisation. Before the trailer lands, we assess the site address for connectivity options: fibre availability, LTE signal strength from Rogers, Bell, and Telus at the specific location, fixed wireless line-of-sight to nearby towers, and satellite fallback for remote or rural sites where nothing else reaches. We specify hardware for the site trailer, provision Procore, Autodesk Construction Cloud, and Microsoft Teams, and set subcontractor access with defined expiry dates from day one.
Phase 2 — Mobilise: days, not weeks. Connectivity is deployed before the first crew arrives. Site trailer Wi-Fi is live, the LTE router with failover is configured, and mobile hotspot management for field supervisors is set up and tested. Procore and Autodesk Construction Cloud access is tested on-site — not assumed to work because it worked at the office. Devices are imaged and issued with the right software, access, and security controls.
Phase 3 — Run the project. 24/7 helpdesk for site and office staff on the same ticket queue. Remote monitoring of site connectivity — if the LTE router goes offline at 6 AM, we know before the site super does. Drawing sync issues, Procore access problems, and device failures are resolved remotely when possible and dispatched same-day when physical intervention is needed. Subcontractor provisioning and deprovisioning happens on a documented schedule.
Phase 4 — Demobilise: nothing left behind. Every device logged at deployment is accounted for at closeout. Devices are wiped and redeployed or disposed of securely. Subcontractor access is revoked. Project data is archived to compliant storage. Connectivity is cancelled so you stop paying for circuits on a site that's been handed over. Licences are scaled back down. 247Techify's structured demobilisation process prevents the equipment loss and licence waste that bleeds budget at project closeout.

Construction Software We Support

Procore. The most widely used construction project management platform in Canada — RFIs, submittals, drawings, daily logs, and subcontractor management. We handle user provisioning and deprovisioning, Microsoft 365 SSO integration, mobile app support for field crews, connectivity requirements for real-time drawing sync, and troubleshooting access issues that Procore's own support team routes back to the company's IT department.
Autodesk Construction Cloud / BIM 360. BIM coordination, clash detection, document management, and design collaboration. A single Revit model for a complex ICI project can exceed 500 MB. We manage ACC licensing, configure collaboration between GC and design teams, optimize large file transfer performance, and handle the Procore-ACC integration that most firms set up once and never tune.
Bluebeam Revu. The standard for PDF markup and drawing collaboration in estimating and project management. We handle Studio session setup, licensing management across estimating workstations, version compatibility (Revu 21 vs. earlier versions), and performance tuning for large PDF sets on takeoff workstations.
Sage 300 CRE (Timberline). The construction accounting backbone for a large share of Ontario general contractors and trade contractors. Sage 300 CRE runs on a server — which means server hosting, backup, and performance tuning are IT's responsibility, not Sage's. We handle server infrastructure, user access management, integration with payroll and subcontractor payment systems, and performance tuning for month-end close.
Jonas Construction Software. The ERP of choice for many mid-market Ontario contractors. Like Sage 300 CRE, Jonas is server-dependent. We handle server infrastructure, user management, data backup, and integration support for the systems Jonas connects to.
Microsoft 365 and takeoff software. Teams for site-to-office communication, SharePoint for document management, Outlook for subcontractor coordination, OneDrive for field crew file access. Estimating workstations for Bluebeam, PlanSwift, and On-Screen Takeoff need dedicated hardware specs — a minimum of 32 GB RAM, a fast NVMe SSD, and a dedicated GPU for large PDF rendering. We spec, deploy, and proactively maintain them.

Cybersecurity for Construction Companies

Why construction firms are targeted. Corvus Insurance's Q3 2024 report named construction the most frequently attacked sector, with 83 victims in a single quarter. Cyberint documented a 50% year-over-year increase in construction ransomware incidents in 2024. ReliaQuest reported a 41% increase in construction organizations listed on data-leaking websites in the same period. Firms are targeted because of large wire transfers (a single draw on a mid-sized ICI project can be $500,000 or more), because general contractors hold other people's data, because most firms have no dedicated security monitoring, and because every subcontractor added to Procore is a potential entry point.
Business email compromise. BEC is how attackers steal money from construction companies without touching a single file. An attacker compromises a subcontractor's email account, monitors the thread for an upcoming draw request, and sends a spoofed invoice redirecting payment. The FBI's 2024 Internet Crime Report recorded $2.77 billion in BEC losses across 21,442 complaints — an average of approximately $129,000 per incident. 247Techify implements DMARC, DKIM, and SPF as part of standard Microsoft 365 deployment for construction clients, enforces MFA, and runs phishing simulation training.
Ransomware. BIM files, Procore data exports, Sage 300 CRE financial records, and project schedules are operationally critical — a firm mid-project can't afford to be offline for two weeks. 247Techify provides MDR, EDR, tested backup and recovery that includes construction file types (Revit, RVT, DWG, PDF drawing sets, Procore exports, Sage 300 CRE databases), air-gapped copies, actively managed firewalls, and email filtering for BEC and phishing.
Tender security questionnaires. Public-sector owners, institutional clients, and large private developers send these. Failing one removes you from the tender entirely. We set up and enforce MFA, deploy and manage BitLocker or equivalent, write and maintain an incident response plan, test and document backups, build time-limited subcontractor access into provisioning, and configure DMARC/DKIM/SPF.

Construction Types We Support

General contractors. Multi-site project management, subcontractor access lifecycle, tender security questionnaire preparation, Procore and Autodesk Construction Cloud support at scale.
MEP contractors. Field crew device management, mobile connectivity for supervisors, compliance documentation for security questionnaires, scheduling software support.
Civil & infrastructure. Remote site connectivity where fibre doesn't exist, heavy equipment environment IT (dust, vibration, temperature extremes), project data management for long-duration projects.
Residential developers & homebuilders. Sales centre IT, CRM integration, multi-site coordination across active developments, Microsoft 365 for project teams.
Commercial real estate development. Corporate IT for development teams, PIPEDA compliance, Microsoft 365 administration, security questionnaire preparation for institutional clients.
Specialty trades. HVAC, electrical, plumbing, roofing — field crew mobile IT, scheduling and dispatch software support, invoicing system integration, mobile device management.
Engineering & architecture (AEC). BIM workstation performance, Autodesk licensing management, large file infrastructure for Revit and AutoCAD, Autodesk Construction Cloud support.
ICI. Complex multi-trade coordination, site connectivity at scale, security compliance for institutional owners, Procore support across large project teams.

Why Construction Companies Switch IT Providers

Previous IT didn't understand construction software. When a field crew can't access drawings on site, a generic IT provider opens a ticket with Procore and waits. We know that Procore SSO-user MFA resets route to the company's IT department, not Procore's support team. We know what bandwidth Autodesk Construction Cloud needs to sync large models without stalling. We own the problem instead of passing it back.
Ransomware mid-project. Construction firms are targeted precisely because they pay. A firm mid-project can't afford to be offline. Proactive MDR, EDR, and tested backups that include BIM file types — not just documents — are the difference between a two-hour recovery and a two-week shutdown.
Site trailers with no reliable connectivity. The most common construction IT failure we see. Connectivity planned before mobilisation, not after, using bonded LTE, fixed wireless, or satellite depending on what the specific site address actually supports. Not a promise — an assessment.
Failed a client security questionnaire and lost the tender. Security questionnaire preparation is a named service. We work through the questionnaire, tell you honestly which answers are currently "no," and prioritise the gaps that actually block the award. Then we close them — with documentation and technical controls, not just a policy PDF.

Client Case Study

Owner of an Ontario construction firm. Challenge: Site trailers went online as an afterthought. Field crews could not pull current drawing revisions from Procore. Subcontractor access was never revoked at closeout, and a previous IT provider treated every Procore issue as a week-long ticket routed back to the vendor.

Solution. We assessed connectivity before mobilisation — bonded LTE, fixed wireless, or satellite depending on the site address — and tested Procore and Autodesk Construction Cloud on-site. Subcontractor access was provisioned with defined expiry dates. Devices were logged at deployment and recovered at demobilisation. MDR, EDR, and tested backups now include Revit, DWG, Procore exports, and Sage 300 CRE databases.

Result. Field crews work from current drawings. Demobilisation recovers hardware and revokes access so licences and circuits do not keep running after handover. When a client security questionnaire arrives, MFA, encryption, incident response, tested backups, time-limited subcontractor access, and DMARC/DKIM/SPF can be answered with evidence.

Frequently Asked Questions

Can you get a site office online where there's no fibre?

Yes — and this is one of the most common things we do. The solution depends on the specific site address, not a generic promise. For urban infill sites in Toronto or Brampton, bonded LTE from multiple carriers is usually the right answer — combining Rogers, Bell, and Telus signals into a single reliable connection with automatic failover. For suburban or semi-rural sites, fixed wireless from a nearby tower is often faster and more stable than LTE. For remote civil or infrastructure sites where neither option reaches, Starlink satellite now provides workable connectivity for site trailers — latency is higher than fibre but sufficient for Procore, Teams, and document sync. We assess the specific address before we specify the solution.

Do you support Procore and Autodesk Construction Cloud?

Yes, natively. We handle user provisioning and deprovisioning, SSO and MFA configuration (including MFA resets for SSO users, which Procore routes to the company's IT department, not their support team), mobile app access for field crews, connectivity requirements for real-time drawing sync, and troubleshooting access issues on site. For Autodesk Construction Cloud, we manage licensing, configure collaboration between GC and design teams, optimize large model file transfer performance, and support the Procore-ACC integration. We're not the platform vendor — but we take the vendor call rather than hand you a support number.

Our estimators say the takeoff software is slow at bid deadline — is that fixable?

Almost always, yes. The cause is almost always a workstation specced for smaller drawing sets than the firm now bids on — Bluebeam Revu rendering a 400-sheet PDF set on a machine with 16 GB of RAM and a spinning hard drive is going to be slow. The fix is a correctly specced estimating workstation: 32 GB RAM minimum, NVMe SSD, dedicated GPU for PDF rendering. We spec, deploy, and proactively maintain estimating workstations so performance issues are caught before bid season, not during it. If the issue is a file server that's fine for documents but wrong for large PDF sets, that's a separate fix — also measurable, also solvable.

Can you help us pass a client's security questionnaire?

Yes, and it's one of the most common reasons Ontario construction firms call us. We work through the questionnaire with you, tell you honestly which answers are currently "no," and prioritise the gaps that actually block the award — not every possible security improvement. For most construction firms, the critical gaps are MFA enforcement, DMARC/DKIM/SPF configuration, a documented incident response plan, and evidence of tested backups. We close those gaps with technical controls and documentation. We don't just write a policy PDF — we implement the controls and produce the evidence the questionnaire asks for.

What happens to IT when a project ends?

Demobilisation is part of the service from day one, not an afterthought. At project closeout: every device deployed to the site is recovered and checked against the asset register; devices are wiped and redeployed or disposed of securely; site connectivity is cancelled so you stop paying for circuits on a handed-over project; subcontractor access is revoked across Procore, shared drives, and any other systems they were provisioned for; project data is archived to compliant storage according to your records retention policy. Licences are scaled back down. Left unmanaged, project closeout is where most construction IT spend leaks — ongoing costs for equipment that's gone and access that should have been revoked months ago.

We're seasonal — headcount doubles in summer. Does that work with managed IT?

It's normal for us, and it's one of the structural differences between construction IT and standard office IT. We don't lock you into a fixed licence count at peak headcount. Microsoft 365 licences, device provisioning, and helpdesk capacity scale up in spring and back down in fall. Onboarding a seasonal crew is a repeatable process — not a scramble each April. We build the onboarding workflow once, and it runs the same way every season. For firms that run 15 staff in winter and 40 in summer, the difference in monthly cost reflects the difference in actual usage.

How do you protect a construction company from ransomware and BEC fraud?

Ransomware protection starts with MDR — 24/7 monitoring that catches threats antivirus misses — combined with EDR on every endpoint and tested backups that include construction file types (Revit, DWG, Sage 300 CRE databases, Procore exports). The backups are air-gapped, meaning ransomware can't reach them. We test recovery monthly, not annually. BEC protection is a different set of controls: DMARC, DKIM, and SPF on your email domain prevent attackers from spoofing your address; MFA on every email account means a compromised password doesn't mean a compromised inbox; phishing simulation training means your team recognizes the attack before it costs $129,000. We also implement payment verification procedures — a documented process for confirming any change in banking details by phone before processing, which stops the attacks that get through technical controls.

How much does managed IT support cost for a construction company in Ontario?

247Techify's flat-rate managed IT for construction starts at $1,099/month for a small contractor. The actual cost depends on headcount, number of active sites, software stack, and the level of security coverage required. Seasonal firms pay for what they actually use — not a fixed peak-headcount rate year-round. Site connectivity is scoped and priced per project. Security questionnaire preparation is a one-time engagement for firms that need to qualify for a specific tender. We provide a detailed scope and fixed monthly cost before you commit to anything — no surprises at invoice time.

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